The Admin. Menu at the bottom right of the POS screen calls up a small window with the following four choices.
Void Sale allows you to void a sale.
Find Sale enables you to find a previous sale (Sale ID). (Note: If security has been activated for this function, you will be prompted to enter the appropriate password before proceeding.) Simply enter the search criteria and select the sale you want. You can also scan the original sales receipt to find the sale, as well. Once selected, it will appear on the POS screen, and you can make any necessary changes if needed. If you need general search instructions, please click here. (Note, Find Sale can also be accessed via the Find Menu at the bottom right of the POS screen.)
Additionally, when you call up an old sale, you can return items from that sale into the current sale, item by item, and then proceed with a customer refund. Items from an old sale can also be brought into a new sale to credit and resell to a customer who mistakenly did not receive reward credits in the original sale. To do this:
Find the original sale and return the applicable items into the new sale. Do not include the customer in this new sale, and tender this out as Cash.
Now, find the just-created sale and return the items. This will reverse the returned items and sell them again. At this point, add the customer in to the sale so rewards will be applied. Finish out the sale using cash, as this will offset the cash refund from the previous sale.
No Sale opens the cash drawer without a sale. (Note: If security has been activated for this function, you will be prompted to enter the appropriate password before proceeding.)
Sales Receipt Summary prints the sales receipt summary for the register you are on. Most likely, you will want to print this at the end of the day. (Note: If security has been activated for this function, you will be prompted to enter the appropriate password before proceeding.)