The only credit card authorizing company that is integrated within [i] Merchant is PC Charge. If you do not have PC Charge, it is recommended that you purchase it. It will make all credit card and debit card transactions at the POS proceed more smoothly and efficiently.
The PC Charge parameter program is where you set up and maintain the PC Charge guidelines within [i] Merchant. If you want to use GIVEX gift cards, this is also where you set up the appropriate guidelines.
To access the PC Charge parameter program:
Select Tools-Parameters from the [i] Merchant Desktop. From the list of parameters, select PC Charge. The Find PC Charge parameter program will open.
If you need to create a new PC Charge parameter::
Click on the New icon in the toolbar near the top of the screen. The PC Charge Properties screen will appear. To select an existing parameter, simply click on the desired paramter listed in the grid at the bottom of the Find screen.
The Properties screen is where you establish the PC Charge parameter guidelines within [i] Merchant. There is an assortment of fields.
In the Code field:
Key in the code for PC Charge. A logical choice would be "PCC".
In the Description field:
Key in the description. Most likely, "PC Charge."
In the Path field:
Use the Browse button to select the pathname to the directory on the PC where PC Charge is located. PC Charge was installed on one PC within your store, in a shared folder. All you are doing here is telling [i] Merchant where that folder is. When you select it from the Browse window, the path automatically appears in the Path field.
In the Pc Charge User Field:
Key in the PC Charge user name for your store.
In the PC Charge Cashier Name Field:
Key in the name of the cashier.
In the PC Charge Cashier Password Field:
Key in the cahsier's password. Note, this must be updated every 90 days.
In the Time Out field:
Choose the maximum number of seconds you want to give the system to authorize a transaction through PC Charge. The up/down arrows enable you to move the number in the field up or down one second at a time. Essentially, the number of seconds in this field is the limit you are giving [i] Merchant to communicate with PC Charge. This takes effect at the POS but also at other times; for example, when you are attempting to settle batches.
In the Credit Card Processor field:
Key in the name of the processing company you have chosen.
In the Merchant Number field:
Key in your store's merchant number, as defined by your bank.
In the Gift Card Terminal ID (Merchant Number) field:
If using GIVEX (if not, this field does not apply to you), key in your gift card merchant number, as defined by your bank.
In the Gift Card Processor field:
If using GIVEX (if not, this field does not apply to you), select the processing company you have chosen for your store's gift cards--in this case, GVEX from the pulldown menu.
In the Debit Card Terminal ID (Merchant Number) field:
Key in your store's merchant number for debit cards.
In the Debit Card Processor field:
Key in the name of the debit card processing company you have chosen.
Finally, at the bottom of the window, there is a checkbox field: "Process Voids as a PC Charge Return." When this is checked, a POS void will be sent to PC Charge as a return. If unchecked, the void will be sent to PC Charge as a void.